Privacy Policy

Introduction

Welcome to https://hatta-overnight-tour-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from our website visitors, application users, and service subscribers. By using our services, you consent to the terms described here, in compliance with various global privacy laws and regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://hatta-overnight-tour-dubai.terratrek.net.
Mobile applications and software developed by us.
Online services and products offered through these platforms.
Any interactions between users and our digital properties.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

You register an account and use our applications and services as an authorized user.
You visit our websites linked to this policy.
You subscribe to receive communication from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. This includes:

Account Information: User names, passwords, email addresses, and registration details.
Payment Information: Credit card numbers, billing addresses, and payment history (processed through secure third-party payment gateways).
Financial Information: Bank account details (if provided for transactions or direct debits).
Purchase Information: Product/service orders, order history, and purchase preferences.
Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your device.
Location Data: GPS coordinates and address details (when you opt-in to share your location).
Feedback and Reviews: Comments, ratings, and suggestions provided by users.
Social Media Information: Data from social media platforms when you connect your accounts for seamless services.
Product Interaction: Details of products you view, search for, or purchase on our e-commerce platform.

We collect this data through direct user input, automated systems (such as cookies and tracking technologies), and information provided by third parties.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on website usage. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These cookies enable core features of our website, such as login sessions and language preferences.
Preference: They remember your settings and customization choices for a personalized experience.
Analytics: Used to collect aggregate data about how visitors use our site, helping us improve its performance.

You can manage non-essential cookies through our Cookie Manager, allowing you to control your privacy settings.

Retention and Deletion

We retain personal data as necessary for the following purposes:

Providing Services: To fulfill transactions, deliver content, and provide support.
Legal Compliance: To comply with applicable laws, regulations, and legal proceedings.
Improving Our Services: For analytics, market research, and enhancing user experiences.
Account Maintenance: To verify user identities and secure accounts.

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We prioritize the security of your personal data by implementing robust organizational safeguards and security measures:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards.
Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such data, please contact us immediately, and we will take appropriate steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to rectify inaccurate or incomplete information.
Erasure (Right to be Forgotten): The right to request the deletion of your data under certain circumstances.
Restriction: Limiting the processing of your data for specific purposes.
Portability: Receiving a copy of your personal data in a structured, commonly used format.
Objection: Objecting to the processing of your data for direct marketing or other purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team via email at [email protected] or by post to our registered address.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, comments, or requests regarding privacy, data protection, or unsubscription from marketing communications, please contact us at:

Email: [email protected]
Mail: [Our Physical Address]

We appreciate your trust in our services, and we are committed to protecting your privacy throughout your interaction with us.